All purchases will ship out with in 72 hours of payment received by UPS ground only. Items will be new never used and will come with the manufactures warranty. All returns will need a RA# and will be valid for store credit only. Credit may take up to 5 days after product has been received back at store. All items over thirty days old will not be allowed for return. Please contact us if any further info is needed. Items are updated as often as possiable.